Returns & Exchanges
At WGU, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags are attached and the products are in their original condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Package and Ship
Place the items in their original packaging and drop off the parcel at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
After our quality control team inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing